East of Eden Plants Privacy Policy
 

East of Eden Plants is part of the East of Eden Plants Group which includes East of Eden Plants International and East of Eden Plants Direct. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• What are your data protection rights?
• What are cookies?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

East of Eden Plants collects the following data:

• Personal identification information (Name, address, email address and phone number)

How do we collect your data?

You directly provide East of Eden Plants with the data we collect. We collect data and process data when you:

• Place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser's cookies.

How will we use your data?

East of Eden Plants collects your data so that we can:

• Process your order

When East of Eden Plants processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

East of Eden Plants securely stores your data at [enter the location and describe security precautions taken].

East of Eden Plants will keep your [enter type of data] for [enter time period]. Once this time period has expired, we will delete your data by [enter how you delete users' data].

What are your data protection rights?

East of Eden Plants would like to make sure you are fully aware of all of your data protection rights.
Every user is entitled to the following:

• The right to access - You have the right to request East of Eden Plants for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification - You have the right to request that East of Eden Plants correct any information you believe is inaccurate. You also have the right to request East of Eden Plants to complete information you believe is incomplete.
• The right to erasure — You have the right to request that East of Eden Plants erase your personal data, under certain conditions.
• The right to restrict processing - You have the right to request that East of Eden Plants restrict the processing of your personal data, under certain conditions.
• The right to object to processing - You have the right to object to East of Eden Plants's processing of your personal data, under certain conditions.
• The right to data portability - You have the right to request that East of Eden Plants transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The East of Eden Plants website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

East of Eden Plants keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 11th April 2023.

How to contact us

If you have any questions about East of Eden Plants's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]
 
Call us:01752 822782
 

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that East of Eden Plants has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office on 0303 123 1113